Payslips in the staff portal

Staff do not need to ask the office for a copy of their payslip. Every slip created in payroll appears in the staff member's own portal, where they can view and print it. This article covers what staff see and what administrators should know.

Before you start

• The staff member needs a staff portal login, and app login must not be disabled on their staff record.
• Payroll must have been created for at least one month. A slip appears as soon as it is created, before it is paid.
• The payroll area of the staff portal depends on your institution's plan.

If you do not see this option, it may not be included in your plan or your role may not have permission; ask your administrator.

Steps

For staff: view and print a payslip

1. Log in to the staff portal.
2. In the menu, under My HR, open My Payslips.
3. Each row shows the payslip, its slip number, earnings, deductions, the amount paid, any balance and a status such as paid, partially paid or unpaid.
4. Use the search box to find a slip by title or slip number.
5. Click the print icon (View / Print Payslip) to open the full slip in a new tab. Print it or save it from your browser.

For staff: check loan recovery

1. Under My HR, open My Loans.
2. Each loan shows the amount, when it was issued, the tenure, how much has been recovered and what is outstanding.
3. Open the schedule to see each monthly instalment and its status.

Good to know

• Staff see only their own records. A staff member cannot see anyone else's pay, including managers looking at their team.
• Read only. Staff cannot change a slip. If a figure is wrong, they should contact the payroll or accounts office, who correct it in the admin area. The corrected slip then shows in the portal.
• Status follows payments. When the office records a full or partial payment, the slip status and balance update to match.
• A slip that disappears was usually removed by the office, for example because it was created by mistake and will be recreated.
• Payment notifications. Depending on your institution's settings, staff may also receive a message when a salary payment is recorded. Message delivery by SMS or WhatsApp depends on your region and provider.

Common questions

Can a former employee still see old payslips?

Staff view payslips through their own login, so give a leaver any copies they need, printed from the admin area, before you disable their access.

Why does my payslip show a loan recovery line?

Loan and advance instalments due that month are deducted from salary. The details are under My Loans.

For an overview, see the staff portal.